Frequently-Asked Question
While shipping can be unpredictable, our experts are equipped to handle any problem your business might face.
Frequently-Asked Questions
Our shipping solutions are tailored to you and your business. We won’t just save you money and time, we make your business more enjoyable operating. Learn how we can help you.
For any of our services, a price quote, or more information simply [CONTACT US], and one of our shipping/logistics professionals will assist you. Setup usually takes about one week.
Yes! You are free to choose which carrier you prefer to work with. However, the steeper discounts often come by switching carriers.
Our contracts require you to remain with us for a period of time. However, we do have a period of time in which you can change your mind. We are confident that our pricing and service is so good you will want to stay with us.
You are free to ship with as many carriers as you wish. Our contracts are individualized to your specific needs and don’t have a volume requirement.
While the work is different behind the scenes, the process remains the same for you.
If you have an LTL/FTL need, contact one of our team members who will get your shipment details, find a quote from our carrier database, and show you the absolute lowest price so you can get the most savings on your shipping.
We quote competitive prices and give you top-rated service. We will schedule your pickup and delivery, create the Bill of Lading, monitor your shipment, and make sure it arrives on time.
When shipping LTL, we work with all of the major national carriers and will get you competitive quotes using our Digital Freight Matching (DFM) software.
We have long-established, close working relationships with all the major carriers. This allows us to negotiate additional discounts on your behalf. Our shipping experts stay up-to-date on all the accessorials and surcharges that the carriers pass on to you and can negotiate discounts on those as well.
Additionally, most carriers offer volume discounts, so if you are a business whose volume precludes you from receiving volume discounts, our Group Purchasing Plan allows you to benefit from those discounts by grouping your volume together with other shippers.
Invoice audits are included in our services!
We will audit six months of your invoices for free and if we cannot find you savings on your shipping costs you pay nothing. If we do find you the savings we expect we can, our fee comes out of the amount you save. There are no upfront costs.
No. We have taken care to make sure that working with SPL is as seamless and easy as possible. You can continue working with your current carriers and shipping as normal, but now you will pay one bill to SPL Group instead of every individual carrier.
Yes, we offer our own proprietary software to all our clients for order pickups, tracking, label printing, billing, and more.
You can continue to use your carriers’ software if you want as well. You don’t have to choose.
Yes! Our software allows you to compare all your carrier options and compare prices and delivery times.
How Can We help You?
Our shipping solutions are tailored to you and your business. We won’t just save you money and time, we make your business more enjoyable operating. Learn how we can help you.