News & Updates

The Manufacturing Pivot

Many companies are shifting manufacturing away from China to locations closer to home or to places with friendlier relations. The movement away from offshoring to friend-shoring and nearshoring offers several benefits while simultaneously addressing the need to move away from reliance on China.

Disruption

Covid exposed the unpreparedness of the whole supply chain to numerous simultaneous failures. Here, we try to parse why a previously resilient system collapsed and what to look out for in the future.

Returns – Here’s What You Need to Know

Returns Consumers have come to expect two basic things from retailers, particularly online eCommerce/omnichannel sellers; free and quick delivery and free returns. Those are the Holy Grail you need to offer in order to be competitive in the digital economy. In previous submissions, I addressed how free shipping isn’t always free. While retailers are savvy …

Returns – Here’s What You Need to Know Read More »

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